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Delivery Support Analyst

Region: Northern Ireland
Line-Manager: Delivery Manager
Subordinates: Team Leaders & Field Engineers

RPS Water was jointly appointed in March 2017 to provide specialist leakage management services to Northern Ireland Water for 3 to 5 years.

It is recognised by Northern Ireland Water (NIW) that external assistance in detection activities may be required for the period of the contract, to meet targets in relation to both leakage reduction and maintenance. Through the Contract NIW intends to supplement existing resources for the detection of the unreported leaks in the water distribution network.

The focus of the Contract will be the reduction in leakage within a DMA. A target figure will be agreed for each DMA before work commences and payment will be based on the actual level reduced in accordance with the pricing schedule.

The successful candidate will be based in the RPS Belfast office with the principle responsibility to support the Delivery Manager and team members in the day to day field operations; this includes the input, implementation and management of all project documents.

Key Accountabilities:
Liaise with RPS Managers and NIW FM’s re new areas for RPS detection
Interrogation of Netbase (NIW database) for flow information for DMAs.
Use of Netbase to keep flows updated for in-house teams and Managers.
Daily/weekly interrogation and monitoring of DMA flows via Netbase
Data entry for all spreadsheets, including importing of flow data from NIW corporate systems. Completion of site paperwork for final review by RPS Managers/Team Leaders.
Daily updating of work programmes and input of DMA sign offs.
Filing and storage of DMA sign offs for field managers.
Daily compilation and distribution of RPS whereabouts reporting.
Collection and processing of weekly timesheets
Management of stock and responsibility for contract requisitions
Preparation of DMA maps, ensuring maps are correct
Preparation of entry pro-forma’s
Issue of DMA pack to RPS staff
To meet NIW’s requirements and complete reports for invoicing to NIW.
To coordinate the various departments of the company in regards to fulfilling IMS requirements.
To attend management review meetings, take minutes and ensure actions are addressed and closed out.
To maintain and control records and documents of the IMS.
To carry out other duties as required by Project Manager.

Knowledge and Experience:
Knowledge and experience of the water industry
Excellent analytical skills
Excellent customer service skills
Excellent team working skills
Excellent oral and written communication skills
Knowledge of Integrated Management System
Good analysis of issues and concerns
Excellent IT skills including word and excel

Creativity and Innovation:
Ability to develop and produce documented procedures
Ability to monitor performance and highlight areas for improvement
Ability to develop and produce actions plans and monitor completion

Job Specific Competencies:
Good understanding of the water industry
Excellent oral and written communication skills
Good analytical skills
Good team working

Closing date 5th November 18

RPS is an equal opportunity employer.