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Administrator
Ellesmere Port


RPS Group is major global energy, planning and environmental consultancy with over 5,000 staff and with offices in Europe, Australia, SE Asia, Middle East, Russia, Africa, America and Canada.

Our Occupational Health Team provides high quality OH services and risk management to organisations from all sectors of business and the private sector across the UK.


Job title Administrator
Location Ellesmere Port


Key Responsibilities:

• Responsible for the booking of client appointments
• Managing Client Contracts
• Client liaison via email, telephone and letter
• Dealing professionally, efficiently and appropriately with incoming communication including emails, mail and phone calls
• Preparation of relevant paperwork for clinics
• Management of project databases, ensuring that information is accurate, up-to-date, that the system is meeting the needs of the Customer and delivery of SLA’s/KPIs
• Production of client management information
• Monitor and produce a timely invoicing notification for Accounts department
• Overseeing the logistics of projects including booking rooms, liaising with scheduler and medical colleagues.
• General administration duties including; filing, photocopying, telephone answering
• Undertaking other duties as may reasonably be requested by the management team

Skills/Experience Required:

• Proven experience of working on all aspects of administration
• High level of customer service
• Excellent interpersonal and communication skills
• Efficiency, accuracy and attention to detail
• Self-motivated and willing to take initiative
• Aptitude to work without direct supervision
• Strong organisational skills
• Strong Typing Skills
• Excellent IT skills including Excel, Word, Outlook, PowerPoint and Internet


Competitive salary with benefits including:

• 24 days holiday (+ option to purchase up to 5 extra days per year)
• Company Pension
• Share Incentive Scheme
• Life Assurance
• Cycle to Work Scheme
• Childcare Vouchers


RPS is an equal opportunity employer.

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